CeleraPro provides full spectrum and end-to-end Information Technology/Information Systems services including the design, development, installation, implementation, testing, and evaluation of large, sophisticated, secure systems for government and commercial clients. Our experts improve security in operational IT environments in the defense, intelligence, homeland security, and civilian communities, using process driven approaches such as ITIL, eTOM (Telecomm), Control Objectives for Information and Related Technologies (COBIT) inclusive metrics and maturity models, and ISI/IEC 20000.
CeleraPro offers tailored managed services and IT workforce augmentation delivering reduced costs and complexity, increased operational efficiency, and improved mission uptime. We provide support of the adoption and transition to virtualized cloud services as well as mobile solutions improving cost-effectiveness of IT services through increased efficiency and greater reliability. CeleraPro IT management services improve service levels, satisfaction, and end-user productivity by centralizing IT support, streamlining processes, implementing training, and integrating IT tools. CeleraPro IT services apply industry best practices and adhere to regulatory compliance standards.
Our IT services include:
- Allocation, deployment, monitoring and management of IT resources
- 24/7/365 help Desk, service desk, infrastructure management
- Data center, NOC, and system administration
- OS patching and anti-virus updates
- Firewall firmware updates
- Intrusion detection system event monitoring
- Information security event triage and escalation
- Change tracking
- Policy management
- Managed moves, adds and changes for desktops, firewalls, switches and virtual appliances
- Remote monitoring and remediation
- Cloud Infrastructure adoption, transition, and application migration
- Knowledge management: information portals, technology planning, data management
- IT Engineering: strategy, solution engineering
- IT portfolio management, technology insertion, technology readiness evaluations
- Emerging Technologies: biometrics research, advanced biometrics, sensor engineering
- IT Service Management (ITSM): IT systems management
- Quality assurance, information assurance
- Enterprise application support
- DevOps Process Planning and Management
- Email and web environments
- IT Solution Architectures
- Web content
- Technology planning, tech refresh